Privacy & Policy

Effective Date: 15/08/2025
Company Name: HerbaValley Ayurveda
Contact Email: sales@herbavalley.com

HerbaValley Ayurveda insists upon the highest standards for secure transactions and protection of your Personal Information and its privacy. Please read the following statement to learn about our information gathering and dissemination practices.
Note: Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.
HerbaValley Ayurveda is committed to protecting and safeguarding your privacy.
This Privacy Policy describes the types of personal information that is collected on the HerbaValley Ayurveda website, how we mutually benefit from such information, how we may use that information and with whom we may share the same. The Privacy Policy also describes the measures we take to protect the security of this information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.
By mere use of the website, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. If you do not agree please do not use or access our Site. This Privacy Policy is incorporated into and subject to the Terms and Conditions.
1. Collection Of Personally Identifiable Information (PII) And Other Information
HerbaValley Ayurveda limits itself to collect information in order to ensure accurate service. Most of the information we collect is very basic and is needed to complete a purchase or provide a refund. Examples of customer information that may be collected by us include your name, address, telephone number, date of birth, email address, descriptions of the items requested or purchased, language preference, the IP address and operating system of your computer, and the browser type and version being used by you.
We will not sell, distribute or lease your personal information to third parties.
We may automatically track certain information about you based upon your behavior on our site. We use this information to do internal research on our users' demographics, interests, and behavior to better understand, protect and serve our users. This information is compiled and analyzed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our site or not), which URL you next go to (whether this URL is on our site or not), your computer browser information, and your IP address.
Credit Card, Debit Card and Banking Information
HerbaValley Ayurveda does not collect or store Credit Card or Debit Card or any of your banking information as it is directly transmitted through the payment gateway provider to the payment network or bank.
2. Registration In order to take advantage of some features of the site, you must register and create a member account which is free of any cost. An online registration form may require you to provide information such as your name, email address, and a password.
Your password is a component of our security system. As such, it is your responsibility to protect it. Do not share your password with any third parties. If your password has been compromised for any reason, you should change it immediately.
3. Technologies That Allow Us To Customise Your Experience On HerbaValley Ayurveda
We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website.
Web Beacons And Tracking Links Web Beacons (also called clear gifs and pixel tags), tracking links and/or similar technology consist of a few lines of code and are embedded on the pages of our website. They are often used in combination with Cookies and are often not visible to the user of the website.
Cookies We use cookies on certain pages of the website to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety.
4. Use Of Your Personal Information, Demographic And Profile Data
We use personal information to provide the services you request, resolve disputes, troubleshoot problems, measure consumer interest, and customize your experience.
5. How Do We Mutually Benefit From The Personal Information?
Marketing Emails – If you choose to leave your email with us, we may send you newsletters, offers, and event updates. Text Messages – If you leave your mobile number, you may receive product updates or offers. Telephone Calls – We may call you for service updates or promotional offers. Customised Service – We may suggest products of interest to you based on your preferences.
6. Advertisements On HerbaValley Ayurveda
We may use third-party advertising companies to serve ads when you visit our website. These companies may use non-personal data to provide relevant ads.
7. Links To Other Sites
We are not responsible for the privacy practices or content of linked third-party websites.
8. Sharing Of Personal Information
We may share your personal information with affiliates or service providers who support our business operations but only in compliance with this policy.
9. Business Transfer
If HerbaValley Ayurveda is acquired or merged with another entity, your information will be transferred under the same privacy obligations.
10. Security Precautions
We use SSL encryption and follow industry security practices to protect your information.
11. Transfer Of Data To Other Countries
Your personal data will be stored in India unless legal compliance requires storage or transfer elsewhere with appropriate safeguards.
12. Choice/Opt-Out
You can opt out of receiving promotional communications at any time by contacting us.
13. Policy Change
Our Privacy Policy may change without prior notice. We encourage you to review it periodically.
14. Your Comments
We welcome feedback. Email us at sales@herbavalley.com for questions or suggestions.
15. Our Rights
We reserve the right to monitor and remove content that violates laws, our policies, or the rights of others.
16. Children
Our website is not intended for individuals under 18 years of age, and we do not knowingly collect information from them.
17. Your Consent
By using our website and providing information, you consent to this Privacy Policy. If you believe any information we hold is incorrect, please email sales@herbavalley.com and we will correct it promptly.